We're here to help, even at 3am.
How do I use Swaddle?
Open the app, tap the listen button, and hold your iPhone near your crying baby. Swaddle listens for a few seconds, then shows the most likely reason for the cry along with calm, step-by-step ways to soothe.
Is my baby's cry recorded or uploaded?
No. The analysis runs entirely on your device. The audio is never recorded, stored, or sent anywhere. See our Privacy Policy for details.
Why does Swaddle need microphone access?
The microphone is used only to listen to and analyze the cry in the moment, on your device. Without it, the core feature can't work.
How do I manage or cancel my subscription?
Bought in the app with Apple: on your iPhone, open Settings → [your name] → Subscriptions, choose Swaddle, and update or cancel there.
Bought on the web (paid by card or Apple Pay on a Swaddle checkout page): go to swaddle.superwall.app/manage and enter the email you used at checkout. We'll email you a link where you can cancel, change your card, or see your receipts. These subscriptions don't show up in your iPhone Settings.
Not sure which one you have? Check your iPhone Settings first. If Swaddle isn't listed there, use the web link above, or email us and we'll sort it out. Deleting the app does not cancel a subscription.
How do I restore a purchase?
On the paywall screen, tap Restore to recover an active subscription on a new device or after reinstalling. If you bought on the web, open the activation link we emailed you on your iPhone, or get a new one at swaddle.superwall.app/manage.
Is Swaddle medical advice?
No. Swaddle offers supportive guidance and is not a medical device. If your baby seems unwell, always contact your pediatrician.
Email admin@saasstudiollc.com and we'll get back to you, usually within 1-2 business days.